I was at the Reference Desk for one hour today. One of the cranky patrons from last week's Horror Day returned to bitch about the Internet shutting down on him again. Our software has a window that pops up every 5 minutes for the last 15 minutes of everyone's time. Unless it's super busy, people can ask for extra time at that point. However, once time runs out, whatever they are working on is deleted, along with the cache, and anything else they may have tried to save onto the hard drive.
When asked (by the other librarian on desk) if he noticed that 'only 15-minutes left' pop-up, he said, "I thought I'd be done by then." Then he tried to berate us for having wasted an hour.
Whatever. It's interesting to discover that I don't feel particularly berated. I was amused by the other patrons at the computers who kept turning around and looking at him with flabbergasted expressions on their faces while he complained. Once he left, the other librarians said to me, "I don't think he listened to a word I said." Nope: she could have been reciting the alphabet for all the effect it had.
Jerk. Go back to Eastern Europe and rot. I'm sure you'd have to waste much more than 60 minutes a day using the Internet if you still lived there, unless things have changed a helluva lot since I was there. Pretty sure public libraries don't have T1 lines in darkest Transylvania or wherever you're from. Moron.
Isn't it nice to see that my attitude is so cheery? I used to be a regular Pollyanna. What the heck happened?
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