Dumb patron story of the day

Non-Techy Ref Librarian comes and gets me because someone needs help pasting into his email and she doesn't want to screw it up.

I follow him upstairs to where he's working and show him how to attach in Yahoo. But since that PC only has WordPad, his carefully formatted Word document is hash. We close out and go to a computer that has Word and an Internet connection. He types one finger at a time, by the way.

Whereupon his email won't open. Yahoo, of course, has deleted it. In the past 10 minutes.

It certainly can't be that he doesn't remember his password or the correct format of the email, which is one of those of the "r_rtuiower@blahblah" varieties. Nope, no caps. Nope, definitely an underline not a dash. Nope, definitely the intentional misspelling of the last name is the correct intentional misspelling.

Finally--after saying he wants to punch something, and telling me he's "really pissed off"--he starts signing up for a new email address. I tell him I'll be back when he's ready to start attaching stuff ("It'll only take 30 seconds!!!"...I leave anyway, so I can get my blood pressure modulated. I've only spent 40 minutes on this so far).

Ten minutes later, I'm back out there. It takes 90 seconds to send his stupid resume and cover letter to a company I hope doesn't hire him...or maybe I hope they do so he'll never come back here. We're good, I apologize for stupid computers, yada yada PR PR.

I'm at my desk in the staff workroom when I hear his voice, "I can't get my CD out."

I literally squeal and then say, "You are NOT supposed to be in here."

"I need my CD."

Sigh. I give him his CD. He leaves. I go buy Twinkies and Dr. Pepper for lunch.